Kashmir Tour is committed to protecting the personal information you share with us. We encourage you to read our Privacy Policy carefully to understand how we handle your data. By using our services and website, you consent to the collection and use of your personal information as outlined here. Kashmir Tour, including its subsidiary companies, processes your data while ensuring strict confidentiality. We collect, use, and disclose personal information as necessary to facilitate and manage travel bookings for our customers. Our commitment to privacy is backed by physical, electronic, and procedural safeguards to protect your data. The extent of our role depends on our relationship with you and the purpose of processing your information.
The type of personal information we collect and hold:
Personal information refers to any details that identify or can reasonably identify an individual.Kashmir Tour generally does not collect sensitive information such as race, political beliefs, religion, or health details. However, depending on the services you request, we may need to gather specific details, such as accessibility requirements for travelers with disabilities. The type of personal information we collect depends on the travel services you book with Kashmir Tour. Collecting, using, and disclosing this information is necessary to provide the best possible travel experience tailored to your needs.
For the provision of retail travel services by Kashmir Tour, we will be the data controller, and this Policy shall apply. Similarly, for all our marketing activities, we will be the data controller, and this Policy shall apply. By providing personal information to us, you agree that this Policy governs how we handle your data, and you consent to its collection, use, and disclosure as outlined in this Policy. If you do not agree with any part of this Policy, please do not provide your personal information to us. For any questions or concerns regarding this privacy policy, please contact our Customer Support at info@kashmirtour.com
Use of Cookies :
This website uses cookies to enhance user experience by tracking interactions and providing a personalized browsing experience. Cookies are small files stored on your device that help improve website functionality. You can choose to allow or block cookies when visiting the site. We use Google Analytics to monitor website usage, but no personal data is stored. Additionally, third-party cookies may be used for referral programs, sponsored links, or ads, typically expiring within 30 days.
How long we keep your personal data :
We retain your personal data only as long as necessary to fulfill its intended purposes, including legal, accounting, and reporting requirements. The retention period is determined based on the nature and sensitivity of the data, potential risks, processing needs, and legal obligations. Even after account closure, some information may be retained to meet legal requirements, ensure security, prevent fraud, or protect our rights.
How we Safeguard Your Personal Information:
Kashmir Tour is deeply committed to safeguarding your personal data. However, please note that transmitting information over the internet is not entirely secure. While we take every possible measure to protect your data, we cannot guarantee the absolute security of information transmitted through any channel, including our website. Any data transmission is undertaken at your own risk.
Parties with whom your information is shared:
At Kashmir Tour, we are committed to protecting your personal information while ensuring seamless service delivery. To enhance service efficiency, your personal information may be shared with our Holding Company, Subsidiary Companies, Associate Companies, or entities under common control. Such sharing will always occur under strict, secure, and controlled conditions. In the event of a merger, sale, restructuring, or transfer of our business (or part thereof) to any group company, your personal information may be transferred to the relevant party as part of the process.
To fulfill your bookings and purchases, we may share your personal information with Service Providers such as hotels, airlines, destination management companies, transport service providers, and other suppliers involved in your travel arrangements. By making a booking or purchase with us, you authorize us to share your information with these providers. However, we recommend reviewing the privacy policies of these service providers, as their use of your information falls outside our control. Additionally, we may share your personal information with Business Partners such as banks, insurance companies, international SIM card providers, visa consulates, and similar entities.
We may also disclose your personal information when required by law, such as to comply with a court order, judicial proceeding, or other legal processes. Disclosure may also occur to exercise our legal rights, defend against legal claims, or when reasonably necessary to protect our interests or those of others.
You can reach us in person, by phone, letter, email, website, or social media.
In certain cases, we may need to collect personal information from a third party, such as when someone makes a travel booking on your behalf. The person making the booking (the Lead Passenger) is responsible for obtaining consent from others included in the booking for us to collect and use their information.
If you become aware that your information was provided to us without your consent, please inform us immediately.
We strive to keep your personal information accurate. If there are any changes or inaccuracies, please contact us. We are not liable for any issues arising from incorrect information provided by you or a third party.
Your information may be shared with our travel partners (e.g., hotels, airlines, car rentals) to fulfill your bookings. We encourage you to review their privacy policies, which we can provide on request.
Notification of Policy Changes:
We may update or modify the terms of this Policy at our discretion, without prior notice to you. By continuing to use our Website or App, you agree to the revised terms. We recommend that you regularly review the Policy to stay informed. If you do not agree with any changes, you may discontinue using our services immediately.
Advertisement on website:
We may use third-party advertising networks to display ads when you visit our Website and App. These websites may collect information, including your personal data, to show ads for products and services that may interest you. We are not responsible for the privacy practices or policies of these third-party advertisers. We disclaim any liability for any privacy breaches or losses that may arise from accessing such sites. We encourage you to review the privacy policies of these third-party advertising sites before interacting with them.
Sharing of travelers’ media :
By voluntarily submitting your travel photos or videos to Kashmir Tour after using our services—whether through our Website, App, email, or any other communication channel—you grant Kashmir Tour a non-exclusive, perpetual, worldwide, royalty-free, transferable, and sub-licensable license to edit, broadcast, reproduce, use, syndicate, print, and distribute the submitted content, or parts of it, on Kashmir Tour’ websites, platforms, apps, or those of its affiliates. This license allows for the use of your content in any manner, medium, or forum, and the scope of use may change without notice. You confirm that you have the legal right and authority to grant this license. Additionally, you agree that your submission does not violate any laws or agreements with third parties and does not infringe on any copyrights, privacy, publicity, or other intellectual property rights.
Security Precautions to be Taken:
Our Website and App implement strong security measures to safeguard your information from loss, misuse, and unauthorized alterations. We use a secure server whenever you update or access your account details. Once your information is in our possession, we follow strict security protocols to protect it from unauthorized access. When you decide to use any services through our Website or App, you will be redirected to a trusted and secure payment gateway (such as RazorPay, PayU, Citrus, EBS, or PayTm) to process your payment details. We will securely destroy or anonymize your personal information once it is no longer needed for business purposes or as required by law.
Confidentiality:
You acknowledge that we may provide you with certain confidential information (excluding information available on the Website and App, which is in the public domain). You agree not to disclose such confidential information without our prior written consent. Additionally, your personal information will be treated as confidential and will not be shared with third parties, unless required by law to disclose it to relevant authorities or as permitted under this Policy.
Feedback & Correction:
If you need to update or correct your personal information, request a copy, ask for deletion, or restrict how we process your data, or if you have any feedback to share, please reach out to us at info@kashmirtour.com
Disclaimer:
By using the Website and App, you acknowledge and accept full responsibility and risk associated with your use of the site, the internet in general, and the documents you upload or access, as well as your behavior both on and off the Website and App. Your use of the site is governed by this Policy. If you do not agree with these terms, we kindly ask you not to use the portal.
